We are experiencing intermittent issues when accessing licences during processing uploads

Incident Report for Propeller

Resolved

This incident has been resolved.

Posted Dec 06, 2023 - 06:51 UTC

Update

We are continuing to investigate this issue.

Posted Dec 06, 2023 - 06:51 UTC

Investigating

We have had multiple reports from customers experiencing issues in uploading being blocked during the upload process with the warning "Can't connect to your license". Our team is currently investigating the issue.

Posted Dec 06, 2023 - 01:45 UTC

This incident affected: Data Processing.